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lionofct
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Teacher

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3 Messages

Sat, Apr 23, 2011 4:33 PM

Closed

Caller ID shows "Unavailable 1"

Recently. I've been getting calls that register on the caller ID as "Unavailable", and the phone number shown is just "1". Is there a way to block these calls?

ACE - Master

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6.9K Messages

11年前


@ncstewart66 wrote:

I have to agree...somewhat.  The technology *should* be there to allow U-Verse Voice to offer a service like Privacy Director/Manager, which was available with POTS.  The switch would identify that a call was coming through as "unavailable" with no number and allow the caller to record their name, message, etc. The line would then ring with a caller ID of "Privacymanager" and when you answer you would hear the recorded message and allow you to accept to reject the call.


POTS is a whole a whole different ballgame. VoIP has made it easier for companies to circumvent call blocking.  That and many of these telemarketers and other unwanted calls have multiple phone numbers.  I don't know of any provider that lets you block more than 20 numbers unless you use exclusive call forwarding which will allow you to set up 20 number to all to call your number.

lmike51b

Contributor

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1 Message

11年前

Just spent over an hour discussing/complaining about the "Unavailable" "1" calls with about 4 AT&T reps.  They all say the same thing, nothing they can do about it because they don't know what the number is to allow us to block it.  Typical customer un-service response.  Bottom line is they are probably making money on the situation so there is no compelling reason for them to do the right thing.  I'm supposed to get a call back from a manager type.  I'll repeat my request if/when they call,  credit my account with a dollar for each one of these calls.

Mentor

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46 Messages

11年前

I agree that POTS is in a different category than VOiP, but the technology I'm talking about is based in how to handle incoming calls from callers where either the number is not sent (unavailable) OR the number is blocked (private, etc.).  There is still a central office-style-switch on the front end of this that can decide what to do about these calls, whether VOiP or POTS.  When companies send numbers and names, however obscure, all bets are off.

ACE - Master

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6.9K Messages

11年前


@lmike51b wrote:

Just spent over an hour discussing/complaining about the "Unavailable" "1" calls with about 4 AT&T reps.  They all say the same thing, nothing they can do about it because they don't know what the number is to allow us to block it.  Typical customer un-service response.  Bottom line is they are probably making money on the situation so there is no compelling reason for them to do the right thing.  I'm supposed to get a call back from a manager type.  I'll repeat my request if/when they call,  credit my account with a dollar for each one of these calls.


Your logic is so far out there.  There are too many ways to spoof call blocking that most good hackers can do it.  If you don't want to get those calls set up call screening.  That way only the numbers you decide actually get through.

sdwhwk

Contributor

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1 Message

10年前

lmike51b wrote:

Just spent over an hour discussing/complaining about the "Unavailable" "1" calls with about 4 AT&T reps.  They all say the same thing, nothing they can do about it because they don't know what the number is to allow us to block it.  Typical customer un-service response.  Bottom line is they are probably making money on the situation so there is no compelling reason for them to do the right thing.  I'm supposed to get a call back from a manager type.  I'll repeat my request if/when they call,  credit my account with a dollar for each one of these calls.


Your logic is so far out there.  There are too many ways to spoof call blocking that most good hackers can do it.  If you don't want to get those calls set up call screening.  That way only the numbers you decide actually get through.


I found this out from here.

http://www.youtube.com/watch?v=uQ011aseohQ

 

The phone company didn't pay for it therefore doesn't show up.

Cyclone_1

Tutor

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9 Messages

10年前

I'm getting a lot of these unavailable 1 calls now, is there no fix? Thx

texasguy37

Expert

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14.5K Messages

10年前


@Cyclone_1 wrote:

 

I'm getting a lot of these unavailable 1 calls now, is there no fix? Thx


Unfortunately, no.  You cannot enter a "1" as a number in your list of blocked numbers.  I just don't answer the phone when receiving this type of call.

Tutor

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1 Message

10年前

While I'm not promoting this product, I use a program on my PC that allows me to block any call (including only a '1'). It's called Phonetray and it's free for non-commercial use. You will need a special caller-id modem but that's less than $25 at Amazon.com. My phone rings only one time and the caller can't get to my voicemail to clutter it all up. I love it!
jbouy

Tutor

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1 Message

10年前

Thanks for all the response from everyone, but the basic problem remains.  Unscruplous marketing people have discovered they can defeat call blocking and anonymous call blocking by spoofing or displaying their caller ID as a single digit or someother combination of numbers that are less than standard telephone numbers.  Call screening won't work because you can only input 20 numbers to pass thru.  The suggestion of the PC program with a caller ID modem might work, but I am not sure if it works with Uverse VOIP service (vs POTS lines), plus I am reluctant to spend money to use my voice service without harrasement from these type calls without at least pursuing alternatives.

 

We need the ability to block any combination of numbers on our call blocking lists, whether it be a single digit or any combination thereof to match what the marketeers are throwing at us.  It is getting to the point of marketing harrasement as most of these calls are robo calls and there is no live person on the other end unless you key in a response to reach someone while the call is in progress.  If you don't answer they leave a voice message, but no reply telephone number, only a response that you can make if you had answered the live call------ however, they leave you their marketing message promoting their poduct---- for example "buriel insurance" which I have received numerous times over the last few days or extended warranties for used vehicles............ it is purely harrasement advertising and must be stopped.

 

I have a trouble ticket in with AT&T "NOC" whatever that is and hope to get a resonable response and will post on this forum if I do.

RCSMG

Expert

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23.3K Messages

10年前

I've seen that displayed on my CID at times as well.  I just didn't answer the call.

twistedpair

Scholar

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109 Messages

10年前

Just don't answer the call. I guess with answers like that I would be a Master Guru. Or here's another one PM Alex he'll fix it. Or even better yet "suck it up".  With answers like that I could really increase my postings on this forum and get the Master Guru under my nic. Let someone from ATT answer these questions there premi tech on here that work for ATT that could give a better responce than " don't answer the call" . Very lame !!!

texasguy37

Expert

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14.5K Messages

10年前


@twistedpair wrote:

 

Just don't answer the call. I guess with answers like that I would be a Master Guru. Or here's another one PM Alex he'll fix it. Or even better yet "suck it up".  With answers like that I could really increase my postings on this forum and get the Master Guru under my nic. Let someone from ATT answer these questions there premi tech on here that work for ATT that could give a better responce than " don't answer the call" . Very lame !!!


This is the U-verse customer forum.  Customers freely give their time to help other customers resolve issues, answer questions, and get the most out of their service.  You are free to accept the advice offered or you can ignore it.  If you only want answers directly from AT&T personnel, you should contact AT&T directly by letter or phone.

RCSMG

Expert

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23.3K Messages

10年前

"With answers like that I could really increase my postings on this forum and get the Master Guru under my nic"

 

Whats a "nic"?

 


JefferMC

ACE - Expert

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28.4K Messages

10年前


@RCSMG wrote:

"With answers like that I could really increase my postings on this forum and get the Master Guru under my nic"

 

Whats a "nic"?

 



As in nickname.  Or Handle.  Or...  User ID.

 

I guess the Caller ID system is supposed to be linked into Zoltar so that it can flawlessly map callers to a meaningful name, independant of telephone directory information or forged or missing telephone numbers.

 

RCSMG

Expert

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23.3K Messages

10年前

Oh ok.

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