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Ghudson's profile

New Member


5 Messages

Tuesday, January 31st, 2023 1:00 PM

caller id on outgoing phone call

would like to change caller id for outgoing phone calls to a name 

Accepted Solution

Official Solution

Community Support


225K Messages

10 months ago

Hi there @Ghudson, we'll be happy to help you update your display name for your Caller ID


To update your display name on your Caller ID:

  1. Go to your myAT&T Profile and select People & permissions.
  2. Select Show details for the number you want to update on Caller ID.
  3. Choose Edit for Caller ID.
  4. Enter the info and select Save.

Good to know

  • You may have to sign out and sign back in to see the new name displayed online.
  • The Caller ID name displays on phones that have Caller ID. It doesn’t override a name saved in a wireless device.
  • It can take up to 72 business hours for caller IDs to show an updated Caller ID name.
  • People may need to clear your number from their Caller ID record for your new name to appear.
  • Some home phone service providers may not offer Caller ID or get regular updates to their Caller ID info.
  • For AT&T PREPAID, the Caller ID name says Wireless Caller.

Thanks for visting our AT&T Community! If you have any other questions or concerns please feel free to reach back out to us. 


Whitley, AT&T Community Specialist


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