Call Waiting caller on hold is disconnected after only a few minutes
can some one help me,
If some one calls my house phone line phone rings OK. I am able to pick up the call and talk normally. and if I receive an other incoming call I hear a beep notification letting me know someones else is calling me, everything fine there no problem. BUT when I put either call on hold for more then 3 minutes, who ever is on hold will get disconnected after just 3 minutes.
u-verse will only allow me to have someone on hold for 3 minutes and automatically ends the call.
let say I am talking with two persons, one is on the phone with me and the other one is hold/waiting. If I end the first call before the 3 minute line. it does not drop the call before the 3 minutes line. - obviously my phone will ring again letting me know someone is waiting on hold. then on the caller ID display my own number appears like if I was calling myself. and is the other person waiting.
I don't know if this is an issue or if it has something to do with the call ending in 3 minutes but bothers me a lot. what I really want to have fix is the call not dropping after 3 minutes