CarolinaJay's profile

Contributor

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6 Messages

Wednesday, November 23rd, 2022 8:52 PM

Call protect option

I have been having trouble with legit callers saying they can't get through to my landline (UVERSE) phone.  I thought I would try turning off Call Protect.  But when I find the appropriate page on the web site and click to turn off Call Protect, a modal error screen comes up saying there's a JSP error.  And Call Protect is not getting turned off.

spoom2

ACE - Master

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17.5K Messages

2 months ago

Call Protect really doesn't do all that much, it doesn't actually block calls, that's done through the call blocking features. Here's a link for call protect, as far as the website errors go, you'd have to work with tech support. I'd check your blocking features and if you have a phone with smart call blocker check its settings. See this topic with the same issue. 

(edited)

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