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AT&T related help: Use call forwarding



Grossodoor's profile

4 Messages

Monday, May 20th, 2024 12:50 AM

Call forwarding without phone, remote call forwarding

VOIP phone system, how do I set up call forwarding with another phone. We lost power in a storm at work, and can't use phones to forward call to cell phone

Accepted Solution

4 Messages

1 month ago

btw, AT&T cannot remote call forward a VOIP phone line. It was a complicated process, but you have to do it online...

ACE - Sage

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118.3K Messages

1 month ago

I have no idea, but certainly isn't going to get done through a customer populated forum.

This is not how you reach AT&T. And I don't know even if you do reach AT&T if it's possible to forward a VoIP landline, to a cell phone 

ACE - Professor

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3.1K Messages

1 month ago

You can purchase a UPS unit to give you enough power to forward the phone number to another number. There are inexpensive units that furnish 10 minutes of power.  Contact your VIOP phone company for instructions. 

(edited)

ACE - Expert

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35.9K Messages

1 month ago

Assuming AT&T Phone (aka Digital Phone), there's no documented way to do so, they only tell you the "star codes" for doing it on the support site.  There used to be a website for some AT&T Phone features, but it is ancient and, I understand, unreliable and I don't know how you get to it.

4 Messages

1 month ago

Thank you everyone, I had a lot of trouble getting through to customer service and was trying everything I could to get help. I finally got through and it's something they have to do. They call forward my phone calls. 

Expert

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19.7K Messages

1 month ago

If it's like the residential service, you can access the phone features in your my AT&T account to activate call forwarding. For the business forum click on business forum on the bottom right of this page. 

Expert

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19.7K Messages

1 month ago

I must be losing it, I thought I posted this earlier. @JefferMC Is this what you were referring to? If so, we may need someone with the service to verify whether it's still valid. 

ACE - Expert

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35.9K Messages

1 month ago

Yes, @spoom2 , that's the web page.  The left side "quick menu" in the video on that page had "CALL FORWARDING" as an option. 

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