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Community Support

 • 

6.7K Messages

Wed, Mar 22, 2017 4:07 PM

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Call Blocking For Digital Phone - From 20 to 100!

Hi all!


The amount of calls you can block with Digital Phone has been increased from 20 to 100! You can now block more of those pesky calls!
You have two options to enable and setup this feature:


Online: 

  1. Log into your account via att.com
  2. Hover over the banner and select Home Phone then Manage Features
  3. A new page will open and you will see a list of Features. One of those features is called Call Filtering. Click on the drop down and the following will be displayed.

CallBlockFeature.png

 From here you can turn on the feature and enter the numbers you wish to block. They must be a valid 10-digit or unknown 800 numbers.

 

  1. Enter the number you wish to block in Add Number field. Make sure to include the area code.
  2. Select Add. You may enter up to 100 phone numbers you want to block.
  3. Select Save.

Callers from your blocked numbers will hear, "The number you dialed will not accept your call," and the call will end.

 

Note: If you want to remove a number from the blocked list, simply select the X beside the number to be removed and then Save.

 

Using Your Phone:

Right after the unwanted call stops ringing, pick up the phone and dial *61. This will:

 

  • Add that number to your blocked list
  • Turn on the call blocking feature

To activate call blocking, dial *60. To turn it off, dial *80

 

 

-ATTU-verseCare

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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1 Attachment

Contributor

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1 Message

5 years ago

AT&T is sorely lacking in competent IT staff in this department.  Looking at the above questions repeated over and over, why not exercise just a little HUMAN FACTORS ENGINEERING and allow the customer search for BLOCK CALLS and take then to an interface that shows presently blocked calls and allow them to manually add a new number to block? Remember, the customer is always right and you need to view the system by HOW THE CUSTOMER THINKS, not the easiest programming fix.  Jim Knocke, retired AT&T Bell Labs, Human Factors Engineer.

spoom2

ACE - Master

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16.9K Messages

5 years ago

Or posters could just search the forum, there's many topics on this issue.  There are also links on this page to the different services and their features, as well as google searches.  I don't care how many places you put it there will always be those who won't take the time or know how to reach the information.

Contributor

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2 Messages

4 years ago

Can I see my block list

Contributor

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2 Messages

4 years ago

How to block.  What is with Gray etc lists?

spoom2

ACE - Master

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16.9K Messages

4 years ago

@eschollSee the topic you started. Or read this one in it's entirety. 

Tutor

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2 Messages

4 years ago

The robo calls I receive use a different number every time so blocking them is useless. What else can I do?

Contributor

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1 Message

4 years ago

So what do I do with the other 1,000 robo calls after I reach 100??????

Tutor

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2 Messages

4 years ago

Yes I do but it doesn’t work

Contributor

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1 Message

4 years ago

I want to add blocked call numbers  The directions on the web site tell me to *60 but I get a message "activation failed"  Some how i am suppose to log into my account  How do I do that with my phone   

 

Contributor

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2 Messages

4 years ago

After unwanted call, I hit star sixty one. I get msg that list full. NO WAY have I blocked 100 calls. Help please.

*** at comcast dot net

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc]

 

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