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6.7K Messages

Wed, Mar 22, 2017 4:07 PM

Call Blocking For Digital Phone - From 20 to 100!

Hi all!


The amount of calls you can block with Digital Phone has been increased from 20 to 100! You can now block more of those pesky calls!
You have two options to enable and setup this feature:


Online: 

  1. Log into your account via att.com
  2. Hover over the banner and select Home Phone then Manage Features
  3. A new page will open and you will see a list of Features. One of those features is called Call Filtering. Click on the drop down and the following will be displayed.

CallBlockFeature.png

 From here you can turn on the feature and enter the numbers you wish to block. They must be a valid 10-digit or unknown 800 numbers.

 

  1. Enter the number you wish to block in Add Number field. Make sure to include the area code.
  2. Select Add. You may enter up to 100 phone numbers you want to block.
  3. Select Save.

Callers from your blocked numbers will hear, "The number you dialed will not accept your call," and the call will end.

 

Note: If you want to remove a number from the blocked list, simply select the X beside the number to be removed and then Save.

 

Using Your Phone:

Right after the unwanted call stops ringing, pick up the phone and dial *61. This will:

 

  • Add that number to your blocked list
  • Turn on the call blocking feature

To activate call blocking, dial *60. To turn it off, dial *80

 

 

-ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Community Support

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6.7K Messages

3 years ago

Need to learn how to block those pesky calls? Do you need to add more numbers to the block list? Learn how above!

 

ATTU-verseCare

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

spoom2

ACE - Master

 • 

7.2K Messages

2 years ago

You  use AT&T call protect or any number of 3rd party devices for blocking calls. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

spoom2

ACE - Master

 • 

7.2K Messages

2 years ago

*60 is for a traditional landline, if that's not what you have follow the instructions in this topic 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

3 years ago

Receiving many unwanted phone calls.  Need to add to blocked # listing.  

 

Contributor

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1 Message

3 years ago

Can you still call a blocked number from your digital home phone after you have placed it on the block list?

spoom2

ACE - Master

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7.2K Messages

3 years ago

Unless u-verse is very different than blocking calls on a traditional landline the answer would be yes.  Best bet is try it. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
GreenStar

Mentor

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25 Messages

3 years ago

Why not simply block all call using grey or black routes on your network, which is pretty much all the robocallers.  I also enjoyed the amendment  to the tariff that basically says MaBell is exempt from any legislation or FCC mandates/rules (anticipated) that would require you to simply not route  robocalls or abuse calls to customers.  But you included that provision so that MaBell her self can use robo or abusive calls to harass customers despite whatever framework your place under concerting the matter.

 

Well Done!

GreenStar

Mentor

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25 Messages

3 years ago

Selectively forward the abusing number to MaBell's customer support centre. 

Contributor

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1 Message

3 years ago

hOW DO i UNBLOCK A BLOCKED NUMBER?

spoom2

ACE - Master

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7.2K Messages

3 years ago

If u-verse individual numbers can only be removed through the online phone portal

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

2 years ago

AT&T is sorely lacking in competent IT staff in this department.  Looking at the above questions repeated over and over, why not exercise just a little HUMAN FACTORS ENGINEERING and allow the customer search for BLOCK CALLS and take then to an interface that shows presently blocked calls and allow them to manually add a new number to block? Remember, the customer is always right and you need to view the system by HOW THE CUSTOMER THINKS, not the easiest programming fix.  Jim Knocke, retired AT&T Bell Labs, Human Factors Engineer.

spoom2

ACE - Master

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7.2K Messages

2 years ago

Or posters could just search the forum, there's many topics on this issue.  There are also links on this page to the different services and their features, as well as google searches.  I don't care how many places you put it there will always be those who won't take the time or know how to reach the information.

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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2 Messages

2 years ago

Can I see my block list

Contributor

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2 Messages

2 years ago

How to block.  What is with Gray etc lists?

spoom2

ACE - Master

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7.2K Messages

2 years ago

@eschollSee the topic you started. Or read this one in it's entirety. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.