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New Member

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1 Message

Sunday, October 18th, 2020 1:07 AM

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All incoming calls show "incoming call" how do i get the Caller id to work

We just purchased and AT&T EL52313  cordless phone.  All received calls show "Incoming call".  How can I get the information from the directory or caller id to show up on screen?   

 

I worked on our previous phone, not AT&T, so i don't think it is phone company problem?

 

Thanks

Accepted Solution

Official Solution

Expert

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19.4K Messages

4 years ago

If it works on your old phone it should work on this one, there is no option to turn the CID off on the phone.  You might have a defective phone.

New Member

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1 Message

2 years ago

Can I retrieve deleted caller ID numbers? I have a Vech landline with AT&T

(edited)

Expert

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19.4K Messages

2 years ago

Check your manual found online, most likely no.

Expert

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19.4K Messages

2 years ago

Old topic closing to further posting.

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