C

New Member

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3 Messages

Thursday, January 26th, 2023 8:47 PM

Wireless home phone unable to make or receive calls

Calling out or calling in to the home phone receives a fast busy signal.  cannot make or receive calls.  I have a dial tone only.  The wireless router has no blinking lights on it.  All lights that are lit up are steady green.  

Community Support

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231.2K Messages

1 year ago

Hello @Carcele_62, we understand the importance of making and receiving calls on your wireless home phone. We're happy to help with a few troubleshooting steps to help resolve your concerns.

 

If you’re having problems with your Wireless Home Phone, we've got help for you. A common solution is to reset your wireless home phone to reset the connection to your Wireless Home Phone. 

 

After you have reset your device, we recommend visiting our Wireless Home Phone Troubleshooting page, and sign in to get step-by-step help with your wireless calls. 

  1. Go to Device Support.
  2. Select your Wireless Home Phone or Wireless Home Phone (AT&T Homebase) device to view instructions and videos.

Check out this official solution Home Phone Forums conversation for more steps that have helped others. Meet us back here with the results of the troubleshooting guide if you still have questions, and we'll be happy to help with additional troubleshooting options. Thank you for reaching out to AT&T Community Forums. 

 

Alasani, AT&T Community Specialist 

New Member

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3 Messages

1 year ago

Not necessary as I just got rid of it out of frustration and I didn’t need it anymore.  

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