Waiting now almost 2 years

How about a daylight photo can't see much all I'm seeing is power.

If you're sure it's a AT&T owned pole, usually with power on it they're not, file an FCC complaint, that will get quick action. 

Hey sorry please see day time pics below. Att confirmed it was their pole. I had to get all the other services removed prior to reaching out to Att for them to do the job. 

See this topic posted nine months ago for further information:

I'd say you've mess with AT&T enough and should file an FCC complaint, this assumes you used the process for reporting downed and obstructed lines in the old topic. When you file the FCC complaint also state the pole is not properly guyed, since it's a corner pole it needs a down guy for safety reasons. 

i dont see any att facilities on either pole i doubt its att or jointly owned is there a pole number that can be seen?

Below the power looks like a drop wire. Of course, what kind of drop you can't tell. 

We apologize for this inconvenience and would like to help remove the pole from your neighborhood, @mlaing1980.

In order to proceed further, we would like you to join us in a Direct Message. You can do this by checking in the DM inbox which is located next to the bell icon.

We are looking forward to working with you to get this resolved.

Latoya, AT&T Community Specialist

And so it goes.

@mlaing1980 We'll never know if your issue is resolved. Please post back here either way. 

@spoom2     very disappointed so far  with @ATTHelp . As a follow up see below: Why am I having to follow up when its ATT's liability and how can an obvious safety hazzard have a delay ?  At the least i assumed the company would have taken ownership of their oversight and due to the length of time reach out to me. Instead you attempt to brush this under the rug and send me to a call queue.  This is not ok. SO again patiently waiting for your IVR to call me beack because your wait times were in excess of 30 mins. 

ATT RESPONSE 

Once again, I apologize for the delay. My supervisor reached out to me and informed me that you would have to reach out to AT&T customer support line at 800.288.2020. When you call this number we recommend that you follow the prompt listed on this link: http://sm.att.com/afb4f303 Please reach back out if you need any further assistance. Thank you for choosing AT&T Community Forums.

File an FCC complaint.