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Stechge's profile

3 Messages

Sunday, January 14th, 2024 2:51 PM

Unable to report landline down

Tried to report landline service down on every device I own and nothing will allow me to connect and report service is down will have to wait until Monday to try and report it over my cell line

Expert

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19.3K Messages

3 months ago

I think the ability to report traditional landlines via the web was removed. This was one of them, here is another one. If either work, please let us know if neither work let us know that also. 

3 Messages

3 months ago

Neither one of them work such a shame ATT keeps trying g to get me to switch internet, TV, and mobile to them but why. Before retiring I repaired medical equipment so I have verified the outside box, confirmed that I have 48 volts until phone is off hook then it changes to 7 volts but no dial tone. Thanks for trying to help.

Expert

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19.3K Messages

3 months ago

Thank you, I've removed both from my "helpful links" list

Expert

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19.3K Messages

3 months ago

If you can't get the service you need through the normal channels, file an FCC complaint. 

3 Messages

3 months ago

Just for feedback on my problem after finally talking to a live representative of AT&T I was told there was a problem with a main line and  a number of la clone users in my area were without service. They gave me an estimate of January 17, 2024 at 7:00 PM for repairs to be complete , that means out of service from Jan 12 until Jan 17.

Expert

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19.3K Messages

3 months ago

Once your service is restored call to get a refund for the days you were out. 

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