Skip to main content
AT&T Community Forums
Learn how to Get the iPhone 12 Now!

New Member


1 Message

Thu, Sep 17, 2020 9:09 PM

Tree on phone line

The phone line running from pole to pole behind my house is going to break. The tree about half way in between the poles is leaning on it. It is stretched about 15 feet below where it should be hanging.





14.7K Messages

a month ago

  1. its up to whoever owns the tree to trim or remove it, if it breaks the cable at&t will hire an arberist to clear the tree and bill the tree owner for the arborist and the cable repairs.
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question