New Member
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3 Messages
Replacing a damaged old pole
I have an old pole, worked over by woodpeckers and hit by a car. It leans heavily to the west and is located right in the middle of my driveway. I am resurfacing my driveway and would very much like to see it moved. The city says it's phone lines and call phone co. I can't seem to get to the right people to help me. Any help would be appreciated.
Accepted Solution
Official Solution
spoom2
Expert
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18.7K Messages
3 years ago
Follow the instructions in this link for downed or obstructed lines
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Constructive
Former Employee
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32.9K Messages
3 years ago
Call the non emergency police number tell them there’s an unsafe pole. They will call their local At&t contact number
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dianevanb
New Member
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3 Messages
3 years ago
Well I went to the Romulus police department and they were unhelpful. They wouldn't even look at my pictures. The officer told me to keep calling at&t and the squeaky wheel gets greased. I have spent hours on the phone over the last year and only get the run around. I will pay for the new pole if I need to.
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Constructive
Former Employee
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32.9K Messages
3 years ago
The pole isn’t going anywhere
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spoom2
Expert
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18.7K Messages
3 years ago
@Constructive
True the strand will hold it up. I'd be more concerned about the lashing wire on the upper cable.
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Constructive
Former Employee
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32.9K Messages
3 years ago
@spoom2 pretty sure the upper cable is cable tv or another tenant. Hard to tell
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spoom2
Expert
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18.7K Messages
3 years ago
@Constructive Could be, when I blow it up it gets pretty fuzzy, but there's definitely lashing wire that broken.
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dianevanb
New Member
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3 Messages
3 years ago
Thank you for all your help! Thanks AT&T your guys were great a+++. We have a new pole and are so very happy!!!!
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