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New Member

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4 Messages

Fri, May 22, 2020 4:44 PM

Relocation of pole

Hello- we have a new construction going up and the AT&T pole needs to be relocated. What is the process/ contact info to get this started?

Responses

spoom2

ACE - Master

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7.4K Messages

a month ago

First thing is this just AT&T on the pole or is there power and other services on the pole? Have you determined who owns the pole? There's usually a "brand" metal tag that identifies the owner.

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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4 Messages

thanks for the response - entergy came out and said it belongs to AT& T and no other services are attached to it

spoom2

ACE - Master

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7.4K Messages

Follow the instruction for downed or obstructed lines in this link. It's going to take a engineer to get this done

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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4 Messages

thank you!

New Member

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4 Messages

Thanks Spoom2! They have a ticket all set to come out :)

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