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PineyCreek's profile

Contributor

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1 Message

Sunday, January 15th, 2017 3:05 PM

Possible to use VoIP with the 3800HGVB in bridge mode?

We have an AT&T-provided 2WIRE 3800HGVB router that has our phone system connected to it (VoIP).  We do not want to use any of the features save VoIP on the router.  However, if this router is placed into bridge mode (router-behind-router turned on), VoIP does not function.  Is there a way to set the router such that VoIP functions but every other feature is turned off in favor of a personal router/security gateway behind it?

Community Support

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232.1K Messages

7 years ago

Hi @PineyCreek,

 

We are sorry for your inconvenience. We will be glad to help. It sounds like it may be an issue with that gateway. It is an outdated gateway, and we think replacing it with the newest model will fix it. We can get that done for you. Please send us a detailed message by clicking here. Provide your name, 9 digit U-verse account number, and phone number. 

 

-ATTU-verseCare

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