Ralexander's profile

Contributor

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3 Messages

Wed, Sep 19, 2018 5:53 AM

Pole Has a crack and I am guessing it needs to be replaced .

This is my second attempt in trying to get pole replace / repaired. The pole is in dangerously leaning toward newly build home. The pole has support line that is unsightly all over yard to support the crack  that is at the top an two thirds split . I have had been in communicate my local power company which they have stated that it is Att&t pole.

Accepted Solution

Official Solution

ATTHelp

Community Support

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180.4K Messages

3 y ago

Good morning @Ralexander!

Thanks for reaching back to us! Shout out to our ACE- professor spoom2! To report damaged poles or lines, please call 800.288.2020. We appreciate your effort.

Thank you!

Yetty, AT&T Community Specialist


 

spoom2

ACE - Master

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13.9K Messages

3 y ago

Try the link on the right side of this page titled Report Line or Pole Issues.

Contributor

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3 Messages

3 y ago

I have called the number and the problem has not been fixed yet . It's been over a month nothing has been done .  Is there a  work request or something on this.

spoom2

ACE - Master

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13.9K Messages

3 y ago

There's been several people who have stated they have better luck resolving these issues calling the regional repair centers. Here's a list

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