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Mon, Feb 13, 2017 3:27 PM

Pantech P2000 1)AT&T Plantronics/Bluetooth(M_70)ECHOS 2)Cannot off SIM Card XFER Photos to Comp.

Pantech P2000 1) AT&T Plantronics/Bluetooth(M_70) ECHOs person talking, and my talking. AT&T Store(where bought #0956)) said my Phone is old,cannot fix it(turned volumes all the way down on Phone AND Bluetooth, no go). WHY did they sell me a $42 Bluetooth that won't work ? 2) CANNOT find Pantech Program to XFER Photos from Phone to my COMP(OS 8.1 110-016 Tower,UPgraded to  WINS 10-Build 1607, Network Adapter-Qualcomm Atheros AR9485 802.11b/g/n WIFI Adapter. Hunted MANY Websites(to which their Programs DON'T recognize my Phone, so I get no where) including Pantech Korean and cannot find their Program Suite that Windows Website recommended. ONLY have a SIM Card(can we NOT XFER Photos from a SIM to COMP, w/o buying a SIM Card Reader that fits my SIM Card)? Do we HAVE to have a Memory SD Card? Mine does not. When I plug phone and Bluetooth to my Tower USB Port(s), get the Message- "For Music Player and Mass Storage,it is required to insert External Memory Card". HELP......thx.


Brand User

Community Support


133.6K Messages

4 years ago

Greetings @KanYouHearMeNow!


Thank you for bringing these great questions to our Community Forums. I would be glad to assist you and make sure everything is answered!


There can be a few different reasons for the Bluetooth having issues when connecting to your phone. The first thing we would want to test is if the headset experiences these same problems when paired with a different device. This will determine if the issue is from the device or the headset. I did look deeper into the headset for you, and it does appear the Plantronics M70 is compatible with the Pantech Breeze II.


If you would opt to no longer use the Bluetooth, completely understandable. You would be able to take advantage of our no-hassle return policy. You would be able to find out more information about it by clicking here.


If you would like to transfer photos from your phone to your computer, it is best to use an SD card to move the files. SIM cards are not able any media such as photos, video or music.


In order to transfer any information, please first load it onto your SD card. Once the information is loaded onto the card, place it within the computer; from here the files can be moved from the card to anywhere you wish on your computer.


I hope this helps! If you have any questions, feel free to come right back to this thread for assistance. Have a great rest of your day.


Austin, AT&T Community Specialist

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