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2 Messages

Monday, January 13th, 2020 10:05 PM

Need help with NID

House phone (AT&T landline) has no dial tone.. Says the line is in use, even though no one is using the phone. I want to test the line but I don't see a test jack anywhere.

Expert

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19.2K Messages

4 years ago

First question would be what service do you have? If this isn't a traditional landline would be no place to test, although that is one of the biggest messes I've seen in awhile, no pride in that job. My guess would be that mess on the left is your feed to whatever service you have. If this is a traditional landline all you can do is report it and let them know no proper NID was ever installed.

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