nbren65's profile

Contributor

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1 Message

Tuesday, October 11th, 2016 9:08 PM

My AT&T cell can't call my U verse land line

When my husband and I try to call our U-verse home phone from our AT&T cell phones it says call dropped. I called to speak with customer service and they worked on the problem for 45 minutes. They then said they had to go take care of something but they would call back within the hour...that was 4 months ago. This is a problem for us as working parents trying to call home to the babysitter/nanny. Is this a familiar issue? Can someone contact me to remedy this? 

Community Support

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6.7K Messages

7 years ago

Hello @nbren65,

We saw your post and will be glad to help. Please send us a detailed message by clicking here. Be sure to include:

 

  • Name
  • Account number
  • Phone number and the best time to reach you


We will get back to you as soon as possible. In the meantime, let us know if you have any other questions or concerns!

 

-ATTU-verseCare

Scholar

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375 Messages

7 years ago

What are you dialing, 

What Happens ?

Any Recordings, etc ?

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