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1 Message

Fri, Jun 1, 2018 6:18 PM

Line down in my yard

I am not a customer but I have a line down blocking my driveway and yard which is making everything extremely inconvenient. I need it removed...the phone lines have led me in a circle and when I get to the "correct number" it says that the service phone line is down....Please help.


Accepted Solution

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Brand User

New Member


120.6K Messages

2 years ago

Hi @elisabethkee,

Thank you for making us aware of the downed line. I would love to help!

You will find information here on how to have this addressed. Included will be the number to the specialized department to contact.

Have a great day!

Linda, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.



1 Message

9 months ago

att downed line center


1 800 246 8464


I did the circlejerk for 2 hours. I'm not an ATT customer and now they will NEVER have my patronage because of that circus. And because their response to you was so utterly unhelpful. But that's the number you're looking for, above. 


ACE - Master


7.1K Messages

9 months ago

That's not the number  provided in the link .  Have you tried the number in the link and say "line down" at the voice prompts?

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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