How do I have an unused landline telephone wire and service box removed from my home exterior?

The line that feeds the NID and the NID itself belong to the phone company, you'd have to contact them.  

I am not an AT&T customer. There are AT&T landline wires leading into an AT&T service box attached to the back of my home which are connected to a utility pole in front of my home. I want this equipment removed. I called 800.288.2020 but I don't know whether my issue was understood and whether anything was recorded or scheduled. I also tried the live chat at ATT.com but there is no option provided to report this issue.

It's a landline . There is no future for landlines in 2017. I understand billable.  I will hire someone to remove the equipment as soon as I find and speak to the appropriate city officials about the utility pole. I own my home and property. I do not plan to sell it and doubt that any future buyer would be interested in a landline.  It's interesting that Wow had no issue with removing their digital  line and service box.

There's a link on the right side of the page called "Report Line or Pole Issues" that may get you to the right place.