bill32's profile

Contributor

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5 Messages

Thursday, November 2nd, 2023 9:22 PM

How can I get a dial tone back? Not sure why it went out. Internet connection is fine.

Both phones are out, so it must be the line. Cannot find anything that was disconnected.

Expert

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19K Messages

4 months ago

If your phone plugs into a modem, try resetting the modem. 

Contributor

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5 Messages

4 months ago

Thank you. That's a good first step. We ended up fixing it by calling ATT, they checked the line (I guess, I know they checked something from their end), and they were able to fix it from their office.

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