New Member
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3 Messages
Home landline down
7/25 I noted that my phone had no dual tone. Tried online to file repair but that’s a joke. Called them. Told ATT when I cell phone called my home I get a recording that their service has broken down in an office. Personnel confirm they have a problem. Now it >48hrs since discovered and still not working. In the mean time I get a text that a repair technician will be here on 7/30 to check it out. If the problem in at their facility why are they coming to my house?
spoom2
Expert
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19.2K Messages
3 years ago
This is a user forum, not AT&T support, we'd have no idea why a home visit was scheduled in your case. Did you test from the NID and determine it was bad there?
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CiciLove
New Member
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3 Messages
3 years ago
Resolved.
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spoom2
Expert
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19.2K Messages
3 years ago
And the resolutions was? This may help other with similar problems.
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CiciLove
New Member
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3 Messages
3 years ago
ATT fixed THEIR problem at THEIR transmission system. Never needed to come to my house. Phone just rang Thursday afternoon after being down for 5days.
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