Skip to main content
AT&T Community Forums
Announcements
The epic new Samsung Galaxy S21 5G is available for preorder now!
Hinrich

Contributor

 • 

2 Messages

Sat, Dec 17, 2016 5:06 PM

Gateway 5268AC FXN

My gateway model 5268AC FXN does not seem to have a battery installed, hence no power backup during power outages. Is this by design or did the installation technician just forget to install a battery??

Questions

401

1

0

0

Responses

Brand User
ATTHelp

Community Support

 • 

144.4K Messages

4 years ago

Hi @,

ATT no longer supplies the battery backups. You can find information here on how to purchase one. 

-ATTU-verseCare

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

0

Get started...

Ask a new question

Top FAQs

Did this help you?

Tags

No tags available