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edgeos's profile

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Monday, June 13th, 2022 6:51 PM

FCC Forbearance Order 19-72A1 When will POTS lines sto[p being available? Or Cost go up after Aug 2, 2022?

What Does the FCC's Mandate Mean? The FCC Forbearance Order 19-72A1 requires that all POTS Lines in the U.S. be replaced with an alternative service by August 2, 2022. The order effectively ushers in an end-of-life scenario for traditional analog copper POTS line systems .Apr 16, 2022

I would like to understand what At&T's position is on this federal mandate is.  Are thier any articles or media post about what will happen come Aug. 2nd 2022 if I want to purchase a new copper POTS line for my fax machine only in my business that has VoIP available but I still want an analog fax line installed for my fax machine that has an analog fax board in the back of it.

If Copper is available in the building and Digital is available will you support both?   When will you advise to move to all digital?   

Is there an article that shows where Digital Service is available vs where Copper Lines are still supported?  Do you have available a chart that shows your decommissioning schedule of when you will be shutting down the analog networks all together by state or county?

Anything that you can share is much appreciated.

Community Support

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232.8K Messages

2 years ago

We can help you get more details about this mandate, edgeos.

 

If you have our POTS team a call at 800-288-2020, they will be able to explain exactly what it is and what it means for your phone service.

 

If you have any other questions, we'll be here. Thank you for visiting the AT&T Community Forums team.

 

Aminah, AT&T Community Specialist

Expert

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19.7K Messages

2 years ago

If there's more information out there that you're aware of @ATTHelp how about sharing it with the whole community. I'm unable to find anything more current than what the OP posted. 

Expert

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19.7K Messages

2 years ago

After doing a lot of digging this is not a mandate by the FCC this is mainly releasing the ILEC's from having to provide access to its copper network to resellers as in CLEC's. The hype is coming from VoIP providers, cell providers and others who want your business. This is one of the better articles I found. So, take a deep breath AT&T isn't mandated to take your POTS line away on August 2 of this year. Whether or not AT&T will announce their official position on POTS service is anyone's guess. Per the FCC ruling they are supposed to give customers an alternative to POTS prior to doing away with it. So, the bottom line is the FCC has not mandated a drop dead date for POTS lines. Want to add that all price restrictions for POTS will be removed, which means the carriers may try to price you out of POTS lines. If the LECs get too carried away with price increases I'd expect the FCC to step in and the LECs know that. 

(edited)

Expert

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19.7K Messages

2 years ago

As August 2nd gets closer watch out for scammers. 

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2 years ago

@ATTHelp I have spent several hours trying different numbers and being forwarded to several departments in order to find a statement on this matter.  We are 2 weeks away from potential price hikes, or degradation/abandonment possibilities.

The phone number you provided... results in the wrong department and nobody has awareness of this.

I represent several sites that use POTS as a backup system.  It is important to me if pricing becomes unreasonable, or the lines become abandoned.

I need direct numbers to direct people with direct answers.  Not hours on rotation with no answers.

HELP  HELP  HELP  HELP  HELP  HELP.

(edited)

Expert

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19.7K Messages

2 years ago

@Brian79z Write the office of the president or call. AT&T Leadership

Headquarters mailing address is

208 S. Akard St.
Dallas, TX 75202

The main telephone number is (210) 821-4105

(edited)

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