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New Member

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1 Message

Sun, Apr 18, 2021 10:16 PM

Electric Pole Damaged

I have an electric pole at my backyard bend, broken, and with holes, when I called to the FPL they just told me that is responsibility of ATT, I tried to call to ATT and no answer

Responses

spoom2

ACE - Master

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10.8K Messages

1 m ago

You say electric pole, but sounds like there's no electric service on it.  What number did you call that was no answer.  If you have a damaged pole follow the instructions for downed or obstructed lines 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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Constructive

Employee

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19.7K Messages

1 m ago

If it has power on it then power is responsible to replace the pole afterwards AT&T and cable go out and move the cables over then AT&T removes the old pole. Until power does their work AT&T can’t touch it. If there’s no power on the pole then as stated above call that number 

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