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Saturday, June 23rd, 2018 12:21 AM

Defunct (?) box installed by Pacific telephone and telegraph company.

Hello, we have an old phone box in the backyard that looks defunct and it is in our way to landscaping. The utility easement document says that it belongs to "pacific telephone and telegraph company", thus reaching out to you to explore our options: we would ideally like to have it removed, if not functioning, or move it to the corner of the lot, or remove soil around it to build a planter. Are these lines installed by pacific bell still functioning? What are those cables for? Landline? and what exactly is underneath it, i.e. web of wires or a bundled cables in a protective tube? If it is functioning, can we remove the soil around it to level it with the concrete patio (as seen in the picture)? It is located at La Palma, California. s5svKjPxuJT3nUw4nFM-RoI-3-NlRxjKSpvIJzh6Efo.jpg 

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Community Support


215.3K Messages

5 years ago

Greetings @upaudel,

Welcome to the Community Forums! Thank you for reaching out to us with your telephone equipment concerns. I will be happy to point you in the right direction.

To get started, I recommend calling the Before You Dig hotline by dialing 811. They will be able to come and test the box and lines to see if they are active or not. The next call you will make would be to your local city hall about relocating the box.

I hope this helps. If you have additional questions, please feel free to reach back out to us. Take care and have a great day!

Denise, AT&T Community Specialist

New Member


1 Message

3 years ago

I also have one in my backyard. Can AT&T remove it since I don't like it our land?




17.9K Messages

3 years ago

I'm sure it's within an easement, they won't move it unless you want to put out some big $$$

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