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keshamaustin's profile

New Member

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1 Message

Tuesday, June 7th, 2022 11:03 PM

Damaged Box with Exposed Wires

Who can I contact to have a damaged box repaired? Wires are exposed. 

spoom2

Expert

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17.9K Messages

1 year ago

Contact the buried wire center  Monday through Friday between 7:30 a.m. and 6:00 p.m. ET

New Member

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6 Messages

4 months ago

I have a green pedestal in the back shared between a neighbor.  The cover on the box has never been secured and recent winds blew the cover off and in the alley.  I picked it up and leaned back up against the pedestal but all the wires are now exposed.  It may explain our service when it rains.  But who can fix it before some kid takes cutters to it for fun…

(edited)

my thoughts

Former Employee

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20.4K Messages

4 months ago

@Modan009 @call 800-288-2020 to schedule a repair visit for exposed wiring outside. 

Depending on your market expect 2 to 4 days for an appointment, someone 18 or older will need to be home during the scheduled time frame. 

New Member

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6 Messages

4 months ago

Geez another call ……. Uuuugh

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