CHANGE TO LANDLINE
HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call was disconnected. After an hour of repeating my request for change, I have to go to work and cannot deal with anymore. PLEASE JUST PROCESS PEOPLE'S REQUEST WITHOUT ALL THE SHENNANIGANS AND CHANNELS.