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Michelehit's profile

3 Messages

Wednesday, July 26th, 2023 9:16 PM

BL 102-2 Cordless Phone- Ringer will not turn off

Hi, 

I have two phones and am unable to turn off the ringer on either phone. When I push the #Quiet button, it prompts me for the number of hours, but after entering a number and touching select/menu, the number of hours just keeps flashing. I have had the phone for about 3 months and this feature has worked fine until today. The problem occurred right after receiving a call, which came from a pay phone. I have tried unplugging the phones from the wall but it still will not work. I don't think it is a defect with the select/menu button because it is happening on both phones. This is for a landline phone. 

Expert

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18.7K Messages

5 months ago

How about when you go to the ringer options and turn them off? I've never tried it with the #/quiet button. Try resetting the base unit, that's what controls everything. 

3 Messages

5 months ago

Hi,

That was the only option I saw in the manual to turn the ringer off, so that's what I've been doing. I will check the manual again and then try resetting the base unit.  Thank you

Expert

 • 

18.7K Messages

5 months ago

Just run through the ringer options in the menu.

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