Annkonarski's profile

2 Messages

Monday, September 25th, 2023 7:42 PM

ATT Homebase 0662 issues

I have the ATT home base 0662. Right now I have to unplug and replug it back in several times a day in order to get reconnected. It's in the same location it always was and I'm sitting about 12 ft away from it. I contacted via telephone your technical support and I even went into one of your stores. They said you are no longer servicing the home base box. Is this true? Why was I never notified of this? They said I would have to start a new program which of course was more expensive with only 20% of the current gig I have now on my current program. I'm very frustrated with AT&T.

ACE - Sage

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116.1K Messages

5 months ago

This really should be in the home phone section not wireless.

Moving

Expert

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19.1K Messages

5 months ago

This is a customer-based forum, so it's not our service, it's AT&T's. AT&T did discontinue stand-alone wireless home phone service, you now have to get wireless home phone and Internet. You can still get stand-alone wireless home phone from other carriers and resellers. Search for wireless home phone service. 

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