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jay19384557's profile

New Member

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3 Messages

Mon, Sep 19, 2022 1:49 AM

AT&T Home Phone Displaying "No Line"

Phone is dead. AT&T U-verse modem "Phone 1" green light is off.

ACE - Expert

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23.6K Messages

2 months ago

Unplug the phone from the back of the gateway. 

Pull power cord from the back of the modem.  Wait 20 secs & return power to gateway. 

Wait for all lights on gateway to become solid. 

Plug phone cord back in. 

Check phone for dial tone.

New Member

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3 Messages

2 months ago

Thank you for your response. I followed your instructions, but the phone is still dead. Yesterday, I pushed the "reset" button. Did not have any effect on the phone. Wonder if the modem circuitry related to phone service has failed?

spoom2

ACE - Master

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16.9K Messages

2 months ago

Time to report it.  

New Member

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3 Messages

2 months ago

I'll do that.

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