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bobc3's profile

New Member

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11 Messages

Saturday, February 18th, 2023 9:57 PM

ATT 9357 in use light light keeps flashing

AT&T 9357 "in use / charging light" keeps flashing' I changed the battery still flashes, pulled the battery out and sat phone in the cradle; still flashes. Other parts (the answering machine) portion seems to still work.

Please assist

Expert

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18.6K Messages

10 months ago

Unplug the base and remove the handset battery for a couple of minutes. The only thing I can find on the lamp flashing is on page 7 of this manual

New Member

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11 Messages

9 months ago

Thanks for the response.

I will try unplugging it from the power; I pulled the battery earlier for over 2 days and the same issue occurred; flashing blinker.

I will now unplug the phone and battery again and will get back with you tomorrow.

Thanks again

New Member

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11 Messages

9 months ago

Thanks for the idea, but it not work.

If there are any other thoughts out there place let me know.

Thanks again to all.

Expert

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18.6K Messages

9 months ago

See re-initializing the handset and base: on page 20. There's nothing in the manual that directly addresses your issue. 

(edited)

New Member

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11 Messages

9 months ago

Thanks again.

 

I went to page 20 of the PDF and it shows how to Call screening/intercept, Record a memo and message window display. I looked though the PDF and saw no mention of re-initializing the handset and base:

 

That would make sense, but in that document it was no mentioned.

 

This system does not come with additional phones.

 

When I originally purchased the system, I plugged the phone to the wall and AC outlet and it started working.

 

Would you please be so kind as the copy / paste the procedure that you saw and I will try it.

 

Thanks again.

Expert

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18.6K Messages

9 months ago

My apologies page 25

(edited)

New Member

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11 Messages

9 months ago

Thanks,

I have a couple other task ahead of this; I am writing just to let you know I have not forgotten. I will write when I get to this task again.

Thanks

Expert

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18.6K Messages

9 months ago

No problem. I don't have a high level of confidence that will fix it. If it doesn't it's most likely the base. Just out of curiosity what service are you using?

New Member

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11 Messages

9 months ago

I did this in the past and it still did not work:

If the above suggestions don’t solve the problem, try re-initializing
the handset and base:
1 Disconnect the power to the base.
2 Remove the handset battery pack.
3 Wait a few minutes.
4 Connect the power to the base.
5 Insert the handset battery pack.
6 Put the handset in the base to re-initialize.

Any other suggestions?

Expert

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18.6K Messages

9 months ago

My guess would be the base is bad or it's something in your service.

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