Zone 3 rip off!
I had 2 landlines for over 10 years. Last month, we decided to get rid of our "home" line because of the need to save money during Covid. I was paying about $186 a month for both lines by using the "ALL DISTANCE" plan on the home line and the "COMPLETE CHOICE INHANCED" on the 2nd line. My first bill with just one line was $99 which made sense. Today, I get the newest bill and it's $131? I reviewed the bill and for the first time ever (after reviewing the last 8 months of 2 line bills) I see a charge for "ZONE 3" calls. This added $14.25 to my "new rate". These Zone 3 calls were for an area about 25 miles from my home. I live in the north end of the San Fernando Valley and the calls were to Burbank and to Beverly Hills. I make calls all over the Southern California area, such as Santa Monica, Downtown LA, Glendale and many other cities that are FARTHER away than Burbank and Beverly Hills. Why am I now being charged for these calls when I have NEVER been charged for zone 3 calls in the past? I cut one line to save money, I'm getting new charges that I've never had before?