2 Messages
worst experience in customer service
For the life of me I can't figure out why AT&T doesn't do more to satisfy their customers. WE are their revenue and they could care less how they treat us.
I am a retired AT&T employee and I have always known that calling AT&T for customer support is like falling into a great black hole. I HATE the company and do all i can to discourage people from using AT&T for ANYTHING!!!!!
July 7th I changed all my service to VERIZON. Best experience yet and very refreshing. HOWEVER!!,,, AT&T is still making charges on my account.
No results on the phone. Nothing except their lowsy phone music.
I hope they lose many customers, I am doing all i can to make that happen. Telling everyone to steer clear.
skeeterintexas
ACE - Expert
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26.8K Messages
3 months ago
Bear in mind that AT&T does not pro-rate a final bill so depending on the date you cancelled and your billing cycle, you will owe a balance after you cancel.
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scottfchaney
2 Messages
3 months ago
Well aware of that. AT&T rarely gets it right. and in this case once again they have messed up. It's an expectation now.
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