New Member
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8 Messages
whyhasmyaccountnotbeenbilled?
I have had att all my life and my recent account since 1996. My bill has never been late more than a few days in all that time. this month my account shows a zero balance. My account billing starts on the 20/21 of each month and runs through the 20th. The bill due date is always between the 9 and 11 of each month. The bills always for the current period except for any extras like pay per ciew and movie rentals. This month I haven't received a billing and when I called the representative stated my account billing was "delayed because of a tax validation issue and you will not be billed a late charge" She said it was held up awaiting approval from a tax jurisdiction.
What does that mean? how long will it be held up and why is this even an issue for me?
sandblaster
ACE - Expert
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64.7K Messages
4 years ago
There have been multiple reports of late bills across all ATT services. Don’t worry about it, they will bill you eventually and you won’t get any late charges.
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