New Member
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2 Messages
Why does my landline say, "the device you are using is not registered to place calls on the network?"
I have AT&T for my internet connect and my landline goes through the internet. Far too often, my calls are interrupted and I have to call the person back because we can't hear each other. Also, I am now unable to place calls due to a message that says, "the device you are using is not registered to place calls on the network?"
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spoom2
Expert
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19.3K Messages
3 years ago
Sounds like you have no phone service assigned to the modem phone port. You might try resetting the modem, if that doesn't help turn in a trouble report.
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AnneRose
New Member
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2 Messages
3 years ago
Hi Spoom2!
I could not get back into my Community Forum right away so apologies for the delay in thanking you for your answer. I will follow up accordingly. You are greatly valued. Thank you again.
Anne (Edited as per Community Guidelines)
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