Announcements
Learn how you can Preorder the iPhone 13 now!
pokerbud's profile

Contributor

 • 

2 Messages

Sat, Oct 12, 2019 10:19 PM

Unusable phone

I have been with AT&T for over 4 years and have never had my phone connected. I have contacted them numerous times and either been hung up on or promised someone will call but never does. How do I speak to someone who will do something?

Responses

spoom2

ACE - Master

 • 

12.3K Messages

2 y ago

What number are you calling and what service are you looking for.  Are you saying you're paying for service for 4 years that hasn't worked? Going to need a bit more information.

Contributor

 • 

2 Messages

2 y ago

When they came out to install our previous satellite package they never connected the phone line. When we changed to Directv we told the technician (I was at work when they came out) he said he would connect it and it never was. I am sick of being on hold, getting hung up on and being promised someone will call me and they never do

spoom2

ACE - Master

 • 

12.3K Messages

2 y ago

That really doesn't help much.  What phone service and are you being told your area is served by AT&T and service is available? Again what number are you calling?

New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.