Sudharshan's profile

1 Message

Wednesday, January 17th, 2024 8:04 PM

Unlock Request for Samsung S22

I recently purchased this phone from a friend who bought it in the United States, and it is currently locked to the AT&T network I cannot remove the career lock since I live in india I tried though website but says try after 24 hours ,even after 24 hours it doesn’t work

Community Support

 • 

231.2K Messages

3 months ago

Hello @g27004@att.com,

 

Thank you for reaching out to us. Let's get the help you need

In order to unlock your device, you should be residing in the United States and in addition to unlock the device, it must meet all the parameters to get to unlock eligibility requirements given below:

AT&T phone or device

Not active on another AT&T account

Customer must wait 60 days from purchase date to submit an unlock request (Installment Plan pay off & Pay in Full).

Not reported as lost or stolen or involved with fraud.

Account is not past due.

3G Sunset devices can be unlocked if eligibility requirement is met.

Devices on cancelled CTN/accounts can be unlocked if all other requirements are met.

Also, to Submit a device unlock request:

Go to http://sm.att.com/f167379c.

Select Unlock your device and follow the prompts.

~Veronica C, AT&T Community Forums specialist.

 

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