Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
reyesjo's profile

1 Message

Wednesday, January 10th, 2024 8:12 PM

Unlock device

I want to unlock my device, but every time I try to do it it gives me a message that I have to pay my bill but, I don't have any account on this phone, I just want to unlock it.

Community Support

 • 

232.2K Messages

4 months ago

Hello @reyesjo, we hear you, and want to help get this sorted. 

 

We are going to initiate a DM to help you with your concern regarding the Unlock issue.

Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)

 

Looking forward to speaking with you!

 

Thank you for contacting AT&T Community & Forums,

MatG, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.