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AAkin27's profile

Contributor

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1 Message

Mon, Mar 20, 2017 11:29 PM

Unable to Register New Account

I haven't been able to register my new account. I recently set up an appointment for AT&T to come install a landline with a new number. I am a new customer. I was given a phone number, order number, and a 3-digit number associated with the account. I entered in the phone number and area code correctly in the registration, but it says it cannot validate my information.   

 

AT&T has not yet installed the landline, so do I have to wait until the installation is completed before I receive my account number and register my account? 

 

Any help would be greatly appreciated. 

 

ATTHelp

Community Support

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200K Messages

6 y مضت

Hi @AAkin27,

 

We are sorry for the delays in getting your landline service installed. Please reach out to us on chat to find out the status of your order.

 

-ATTU-verseCare

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