
New Member
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1 Message
Temporarily suspend service
I am abroad and unable to access my account because I cannot receive texts here at my US number. It seems to me you guys should have another way to validate my identity. I would like to suspend my service until I am back in the US March 24. Please help me! This should not be so difficult. I have been a loyal customer for a long time. My number is 831-332-6818 and my name is Hillary (Ana) Flecha. I do not want to pay for a service I'm not using. My email is [email scrubbed]. Please respond.
Constructive
Former Employee
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31.4K Messages
4 months ago
suspending service does not stop billing you should remove any personal information as this is a customer populated forun not at&t support
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