Reset Account PIN for Elderly Relative
My elderly uncle needs his landline account pin reset so I can create his account online and manage his bill. I have been trying to get ahold of AT&T via phone for weeks, but I end up on hold for an hour or more. He has no internet, no email address, doesn't remember having a pin and throws his bills away every month. We even went to the ATT stores locally and they will only handle cell accounts.