Contributor
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3 Messages
reduced rates for elderly
My Mother has used AT&T for years but was recently admitted to a nursing care facility and I was wondering since she has very limited income now can she get a phone installed with reduced rates?
Contributor
•
3 Messages
My Mother has used AT&T for years but was recently admitted to a nursing care facility and I was wondering since she has very limited income now can she get a phone installed with reduced rates?
ATTHelp
Community Support
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231.3K Messages
7 years ago
Hello there @Paparazzi!
We ceratinly appreciate your mother's loyalty to AT&T. Thank you for reaching out about reduced rates, I am very happy to assist you!
In order to look into your mother's account, I would need to get a little information from you. Please keep in mind, I am only able to discuss information with the account owner or an authorized user. If you aren't listed as one, you may have your mother add you. This is to ensure our customer's information is safe.
If you are already an authorized user, please send me a private message @ATTCare with the information above, along with a convenient time to reach you. This way I can take a look into the account with you, and see where we can save some money.
If you have any other questions with this or any other matter, please feel free to reach out. We are always here to help!
Cesar, AT&T Community Specialist
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