Question re disconnecting landline business service
We made the decision to go to another provider for 6 lines phone service for our business. I assume as soon as the numbers were ported to the new provider (02/18/21), that AT&T knew immediately? Reason I'm asking is, I tried to log-on to our account through Small Business Account Manager to pay our existing bill and got an error message that information on our telephone number and account number could not be found. So I'm guessing that the disconnect was complete with AT&T. Can I call to confirm that, and pay by phone? It did give the option to pay a closed account, but again, I couldn't pull up our information.