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cdwilson57's profile

Contributor

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1 Message

Thursday, June 1st, 2017 7:59 PM

Q: Need Email Address for AT&T Consumer Appeals?

What is the correct email address for AT&T Consumer Appeals?  This AM I spoke with Jeff at 1-800-288-2020.  He told me to send my email to:  consumer.appeals@att.com.  My email was returned.  Unable to be delivered.  Thanks.

Contributor

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2 Messages

6 years ago

I spoke with someone from that same number.  They indicated the e-mail address is: consumer.appeals@att.net

 

However, after trying the one above, I also received a delivery unsuccessful error.  Trying to track it down via chat or another thread on this forum.

 

According to this, the only option is a written letter.  @ATTDSLCare , is this correct, for AT&T Fiber as well?

 

https://forums.att.com/t5/Wireless-Account/Escalation/td-p/4875435 

Employee

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1 Message

5 years ago

What is the mailing address for sending a written letter? 

Expert

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19.4K Messages

5 years ago

Follow this link to the board of directors on the contact us page.

New Member

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1 Message

4 years ago

Just yesterday 10/02/2020 I received this email from Supervisor Shawn ATT employee number (edited as per community guidelines) .  I also tried [email scrubbed]

This is totally unacceptable customer service.  My next stop is the BBB

(edited)

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