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wannabeuser's profile

Contributor

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1 Message

Wed, Dec 4, 2019 7:53 PM

Porting from TMobile prepaid to AT&T and getting added to an existing family plan

Hi, 

 

I'm looking to port my prepaid TMobile number to AT&T prepaid. I want to get added to an existing family plan.

 

I went to the store today and was told that it's not possible to get added to an existing family plan with ported number. I am not sure if this is entirely correct. Please let me know if it is at all possible. 

ATTHelp

Community Support

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203.5K Messages

3 years ago

Hi @wannabeuser,

 

Thank you for reaching out to us today. We encourage you to contact our voice or chat teams for expedited service. Just scroll down to the bottom and choose chat live: https://soc.att.com/35WAYrT. Please let us know if you have any other questions we can assist with!

 

Darais, AT&T Community Specialist

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