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soadamant's profile

2 Messages

Wednesday, August 2nd, 2023 6:50 PM

Phone says disconnected

Very odd scenario. Phone bill is paid *legacy account but when others call it’s goes straight to voicemail and it says disconnected 

Expert

 • 

19.6K Messages

10 months ago

report it. 

2 Messages

10 months ago

Where? In store, over phone, create an online support ticket?

I ask because I am not the primary on the account 

Expert

 • 

19.6K Messages

10 months ago

If you're not the account holder and don't have the information you won't be able to report it anywhere. Customer service 800-288-2020 and say landline or POTS at the prompt. 

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