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New Member

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2 Messages

Wed, Sep 23, 2020 5:27 PM

phone logs

Is there a way to retrieve Phone log for Received calls from the past year and a half from Digital Phone Land Line?  

I need this information for proof of certain calls during this time period.

 

Responses

spoom2

ACE - Master

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8.7K Messages

a month ago

Have you checked the phone features in your MyAtt account?  I don't know if they are in there or not, but seems like I've seen where they are for a short time anyway.  Other than that you'd need to contact billing. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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New Member

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2 Messages

a month ago

I checked an only goes back the last 100 calls. :( 

sank23

Contributor

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20 Messages

15 days ago

As long as you write any additional data (install/update apps, receive media in messengers etc. pp.), the log would be overwritten. In this case, recovery is incredibly hard to impossible.Unless your log  were automatically or manually backed up to a cloud account..

 

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