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Sat, Aug 31, 2019 10:15 PM

Phone bill

I’m currently unemployed and don’t have any money at the moment to pay my phone bill and the late fees have already been added. Is there any way to stop the late fees from going and put my payment bill/service on hold until I’m able to afford it? 



ACE - Master


8.7K Messages

a year ago

This is a customer to customer support forum, we have no way of adjusting your bill you'll need to call the billing department for your issue. 

This is a user to user help forum. It is not an AT&T support site. I am not an AT&T employee, read the ACE's disclaimer at the bottom of this post

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member


1 Message

a month ago

for the past year I have been paying my landline phone bill online.  the att website is defective - sometimes it acknowledges my sign-in and sometimes it doesn't

anyone else have this problem?

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